Privacy Policy
Last updated: 9 October 2026
At Capseea, accessible at https://www.capseea.com/, we respect your privacy and are committed to protecting your personal information.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect information such as your name, billing and delivery address, email address, telephone number, payment status, order details, and information about how you use our website.
Payment information is processed by our payment service providers. We do not intend to store your full payment card details.
2. How We Use Your Information
We use personal information to:
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Process and deliver orders.
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Manage payments, returns, and customer support.
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Communicate about orders and enquiries.
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Maintain website security and prevent fraud.
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Comply with legal and tax obligations.
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Send marketing communications where permitted by law.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the store, remember preferences, analyse website performance, and support advertising. Where required, we will request your consent before using non-essential cookies.
4. Sharing Your Information
We may share relevant information with service providers that help us operate the store, including website hosting, payment processing, order fulfilment, shipping, analytics, and customer support providers. We may also disclose information where required by law.
5. International Transfers
Some service providers may process information outside the United Kingdom. Where applicable, appropriate safeguards will be used in accordance with data protection law.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, resolving disputes, and meeting legal obligations.
7. Your Privacy Rights
Depending on the circumstances, you may have rights to access, correct, delete, or restrict the use of your personal information, object to certain processing, and request data portability. You may also withdraw consent where processing is based on consent and lodge a complaint with the relevant data protection authority.
8. Data Security
We take reasonable technical and organisational measures to protect personal information. However, no method of transmission or storage is completely secure.
9. Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate authorisation.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
11. Contact Us
For questions about this Privacy Policy or your personal information, please contact us through the customer support options available on https://www.capseea.com/.
